DialText
VERTICAL-SPECIFIC TELECOM ARCHITECTURES

Solutions engineered for
your specific industry.

Pre-packaged with TRAI-registered DLT message templates, pre-built WhatsApp bot workflows, and specialized CRM connectors tailored to your compliance requirements.

BFSI, Banking & Fintech

Ultra-low latency OTPs, security alerts, and loan processing flows

Sub-second OTPs · 99.99% Uptime

Financial institutions rely on DialText for prioritized telecom pipes delivering two-factor authentication codes, real-time balance alerts, credit card fraud notifications, and conversational WhatsApp loan disbursement journeys.

Standard Production Implementations
Sub-second net banking & UPI transaction OTP delivery
Automated WhatsApp KYC document collection & verification
Instant loan sanction letter & repayment schedule PDF dispatch
Automated EMI reminder notifications with instant UPI pay links

E-Commerce & D2C Brands

Recover abandoned carts, confirm COD, and automate tracking updates

28% RTO Reduction · 3.8x Recovery ROI

D2C and marketplace brands utilize DialText to engage shoppers natively on WhatsApp. Convert browsing intent into sales with interactive catalogs and confirm Cash-on-Delivery orders before dispatch to minimize expensive returns.

Standard Production Implementations
Automated WhatsApp abandoned cart nudges with dynamic discount codes
One-click Cash on Delivery (COD) verification via interactive buttons
Live courier tracking updates with embedded return & exchange flows
Personalized festival re-engagement broadcasts with product carousels

Healthcare, Hospitals & Diagnostics

Confidential lab report delivery and automated appointment scheduling

99.9% Report Delivery · Zero Paper Waste

Diagnostic chains and hospital networks deploy DialText to transmit diagnostic test report PDFs securely over WhatsApp, reducing clinic front-desk queues and keeping patients informed with automated consultation reminders.

Standard Production Implementations
Automated lab test report PDF delivery directly to patient's WhatsApp
Doctor consultation booking and token queue status alerts
Post-discharge medication reminders and automated wellness check-ins
Critical patient vital alerts dispatched to attending doctors

Education, Universities & EdTech

Campus notifications, fee collection alerts, and admission verification

4,500+ Educational Partners

Schools, universities, and coaching institutes streamline administrative communications. Deliver exam schedules, admit cards, attendance warnings, and fee reminders directly to parents and students.

Standard Production Implementations
Student exam hall ticket and result publication alerts
Automated tuition fee payment reminders with payment gateway links
Admissions inquiry lead capture on WhatsApp with counseling routing
Emergency campus notifications and holiday schedule broadcasts

Logistics, Freight & Supply Chain

Consignment milestones, driver dispatch, and digital Proof-of-Delivery

25M+ Consignment Alerts Monthly

Express freight carriers and 3PL fulfillment networks use DialText to coordinate ground dispatch. Keep consignees updated at every transit hub and capture digital signatures upon delivery.

Standard Production Implementations
Real-time consignment dispatch, gateway arrival, and out-for-delivery alerts
Interactive address correction and landmark updates by consignee
Digital Proof of Delivery (PoD) signature & photo capture on WhatsApp
Driver dispatch and fleet route optimization notifications