DialText
Official Meta Cloud API · Zero Hop Overhead

Messages that
actually arrive.

WhatsApp Business Platform, SMS, voice and RCS on one API. Built in Mumbai, trusted by 7,500+ businesses.

TRAI DLT Compliant
DPDP Act 2023 Ready
ISO-grade 99.99% Uptime
DELIVERY SUCCESS RATE
0.00%
Direct carrier routing
MEDIAN API LATENCY
0ms
Mumbai edge cluster
DLT APPROVED TEMPLATES
0+
Instant DLT sync
ENTERPRISE CLIENTS
0+
Across 20+ industries

Enterprise Deliverability Across India

Powering critical messages for 7,500+ businesses.

BFSIHDFC Securities Ecosystem
HealthcareApollo Diagnostics Partner Network
LogisticsDelhivery Logistics Routing
E-CommerceTata CliQ Fulfillment
EdTechAllen Career Institute Comms
RetailShoppers Stop Retail SMS
FintechGroww Investor Alerts
Supply ChainBlue Dart Tracking Dispatch
TRAI DLT PRINCIPAL ENTITY PEERED99.98% MEDIAN SUB-SECOND OTP ROUTINGDIRECT TIER-1 TELCO INTERCONNECTS
UNIFIED DEVELOPER CPaaS

One API. Every Indian telecom pipe.

Hit our Mumbai edge cluster once. We automatically normalize headers, apply DLT entity templates, resolve WhatsApp Cloud API routing, and fall back to transactional SMS in sub-50ms if unreachable.

POST /v1/messages
curl -X POST https://api.dialtext.com/v1/messages \
  -H "Authorization: Bearer dt_live_8f7b2c91a0" \
  -H "Content-Type: application/json" \
  -d '{
    "channel": "whatsapp",
    "recipient": "+919820012345",
    "template": {
      "name": "dispatch_alert_v2",
      "language": "en_IN",
      "components": [
        { "type": "body", "parameters": [{ "type": "text", "text": "Aditya" }, { "type": "text", "text": "DT-98421" }] },
        { "type": "button", "sub_type": "quick_reply", "index": 0, "parameters": [{ "type": "payload", "payload": "TRACK" }] }
      ]
    }
  }'
Endpoint: api.dialtext.com (HTTPS TLS 1.3)
DT
DialText Express
Official Business Account
Cloud API
🔒 Messages are end-to-end encrypted under Meta Cloud API security standards.
DialText Shipment Update

Hello Aditya, your enterprise consignment DT-98421 has cleared Mumbai Gateway Hub and is out for delivery today via express air transit.

16:32 ISTRead
Type a message...24h Service Window Active
100%Direct Meta Pipe
0.4sDelivery Speed
DLT AutoFallback Ready
INFRASTRUCTURE PORTFOLIO

Everything your business needs to communicate at scale.

Engineered as a single, cohesive communications fabric. Select an engine below to inspect architecture and delivery specifications.

PRODUCT ARCHITECTURE INDEX
Custom Enterprise Routing
Need dedicated high-throughput throughput bands or private IP tunnels? Speak with our telecom engineers →
Hero Product · Direct Meta Pipe

WhatsApp Business Platform (Official Cloud API)

Official Tech Provider

Enterprise access to the official Meta WhatsApp Cloud API with zero hosting overhead. Scale from 1,000 to 10,000,000+ messages per day with sub-second message delivery, green-tick verification support, and interactive list messages.

ThroughputUp to 500 MPS
Delivery SLA99.99% Uptime
VerificationGreen Tick Assist
Platform TierMeta Cloud API v20.0
Enterprise Capabilities
Official Meta Cloud API hosting direct from Mumbai edge regions
Interactive WhatsApp Flows, Multi-Product Catalogs & Native Pay
Automated DLT-matched template synchronization
Webhook event stream with delivery, read, and failure receipts
Conversational Automation

WhatsApp Chatbots & Intelligent Flow Automation

No-code visual journey orchestrator combined with custom code webhooks. Guide customers from discovery to payment, automate repetitive L1 support tickets, and transition seamlessly to live human support teams.

Bot ResolutionUp to 72% L1 Tickets
HandoverMulti-Agent Live Inbox
IntegrationSalesforce, Zoho, HubSpot
Trigger Latency< 25ms Webhook Response
Enterprise Capabilities
Dynamic button lists, carousel cards, and document capture
Real-time CRM sync with automated lead qualification
Multi-agent role-based live support console with SLA alerts
Natural language intent routing and multi-lingual fallback
High-Volume Carrier Routing

Bulk SMS (TRAI DLT Compliant Telecom Trunk)

High-throughput transactional, promotional, and instant OTP messaging. Directly peered with India's Tier-1 telecom operators (Airtel, Jio, Vi, BSNL) with intelligent multi-operator load balancing.

Peak Capacity10,000+ SMS/sec
OTP DeliverySub-3-second median
DLT Compliance100% TRAI TCCCPR
Operator Routes6 Direct Interconnects
Enterprise Capabilities
Principal Entity (PE) and Header ID registration guidance
Automated scrubber for blacklisted numbers (NDNC registry)
Dynamic Sender ID assignment across banking and utility routes
Real-time operator DLR telemetry with fallback switching
Telephony Infrastructure

Bulk Voice Calls & Programmable Cloud IVR

Automate customer verifications, dynamic voice OTPs, automated payment reminder calls, and outbound surveys with customizable multi-level DTMF IVR trees.

Concurrent Calls2,500+ Channels
Voice EngineNeural Indian TTS
DTMF LoggingReal-time Webhook
PSTN TrunkingCarrier Grade SIP
Enterprise Capabilities
Text-to-Speech in 12+ Indian regional languages
Intelligent retry algorithms for unanswered calls
Call recording, playback, and audio waveform analytics
Zero-hardware cloud call center routing and call forwarding
Next-Gen Rich Messaging

Google Verified RCS & Transactional Email

Upgrade standard SMS into verified Google RCS Business Messaging with rich carousels, action chips, and branded sender logos. Paired with high-reputation transactional email infrastructure.

RCS CoverageAndroid Verified
Email Inbox Rate99.4% Primary Tab
SecurityDKIM, SPF & DMARC
FallbackAutomated SMS Fallback
Enterprise Capabilities
Rich media carousels with suggested action buttons
Verified brand identity with checkmark on Google Messages
Dedicated IP pools for financial institutions and e-commerce
Real-time bounce, open, and click tracking webhooks
Developer Platform

Developer REST APIs, SDKs & Webhooks

Battle-tested developer APIs engineered for extreme reliability. SDKs available in Node.js, Python, Java, PHP, and Go with OpenAPI 3.1 specifications and Postman collections.

API SLA99.99% Guaranteed
SecurityAES-256 + TLS 1.3
Rate LimitsCustom Enterprise Tiers
SDKsTypeScript, Python, Java
Enterprise Capabilities
Granular API keys with scoped permission tokens
Configurable webhook retries with exponential backoff
Sandbox environment with simulated telecom responses
Comprehensive telemetry dashboard with exportable audit logs
INDIAN TELECOM & DATA PROTECTION REGULATION

Engineered for strict Indian compliance.

We handle the regulatory friction so your engineering team doesn't have to. Full alignment with TRAI DLT mandates, the Digital Personal Data Protection (DPDP) Act 2023, and Meta Tech Provider developer ecosystem rules.

TRAI DLT REGULATION (TCCCPR 2018)Mandatory for Indian SMS

Automated DLT Template & Entity Sync

Indian regulations mandate that every commercial SMS must originate from a registered Principal Entity (PE) with approved Sender IDs and pre-scrubbed content templates. DialText validates and maps DLT IDs automatically at API ingestion.

TRAI Telecom Scrubber Pipeline
Step 1PE ID
Step 2Header ID
Step 3DLT Hash
Step 4Dispatched
DATA PRIVACY STATUTEDPDP Act 2023

Consent Artifacts & Right to Erasure

Fully aligned with the Digital Personal Data Protection Act 2023. Our systems capture explicit consent timestamps, restrict PII retention to declared statutory windows, and support immediate data deletion requests via automated API workflows.

DPDP Erasure & Audit Protocol
RequestLogged
PII Scrub< 72 Hours
LedgerAudit Signed
PLATFORM ECOSYSTEMMeta Partner

Official WhatsApp Cloud API Verification

As an upcoming official Meta Tech Provider, DialText connects enterprise software directly to Meta's Cloud API. No intermediary aggregators, zero message hop latency, and guaranteed enterprise tier limits with official OBA (Green Checkmark) support.

Zero-Hop Cloud API Topology
Your AppDialText GatewayMeta Cloud API
INFRASTRUCTURE SECURITYAES-256 / TLS 1.3

Zero Persistent PII Storage

Payloads are processed in ephemeral memory and encrypted in transit via TLS 1.3 and at rest with AES-256. Database audit logs hash sensitive phone numbers and message content, keeping your enterprise compliant with Indian banking standards.

Data Protection Guarantees
TLS 1.3Transit Encryption
SHA-256Hashed Telemetry
Named Grievance Officer details and statutory rights published on legal pages.
MISSION-CRITICAL ACROSS SECTORS

Engineered for India's fastest-growing industries.

Every vertical comes with pre-approved TRAI DLT template packs and battle-tested WhatsApp conversational flow templates.

12M+ monthly OTPs

BFSI & Fintech

High-security banking OTPs & account notifications

Production Workflows
Sub-second login OTP delivery via direct telecom trunks
Real-time debit & credit transaction alerts
WhatsApp KYC document collection & loan sanction letters
Automated loan EMI repayment reminders with UPI pay links
Channel: DLT SMS + WhatsApp CloudSolutions
3.8x recovery ROI

E-Commerce & D2C

Conversion-first conversational commerce

Production Workflows
Automated WhatsApp cart abandonment recovery nudges
Live order dispatch, tracking, and courier delivery updates
Cash on Delivery (COD) confirmation to reduce RTO by 28%
Rich product catalogs and personalized seasonal broadcasts
Channel: WhatsApp Interactive FlowsSolutions
99.9% report delivery

Healthcare & Diagnostics

Patient engagement and automated report delivery

Production Workflows
Automated diagnostic test report PDF delivery on WhatsApp
Doctor consultation appointment scheduling & reminders
Voice IVR automated patient feedback & wellness check-ins
Prescription refilling & pharmacy pickup alerts
Channel: WhatsApp Cloud API + IVRSolutions
4,500+ schools & institutes

Education & EdTech

Admission alerts, fee reminders, and student verification

Production Workflows
Student portal login verification & exam hall ticket delivery
Fee payment deadlines with integrated payment gateway links
Emergency campus closure and event schedule broadcasts
WhatsApp lead capture for admissions counseling teams
Channel: Transactional SMS & EmailSolutions
25M+ milestone alerts

Logistics & Supply Chain

Real-time dispatch telemetry and proof-of-delivery

Production Workflows
Consignment pickup, gateway transit, and out-for-delivery OTPs
Interactive address correction & landmark sharing by recipient
Digital Proof of Delivery (PoD) signature capture on WhatsApp
Driver dispatch and fleet route change notifications
Channel: DLT SMS + WhatsApp BotSolutions
5M+ travelers served

Travel & Hospitality

Instant booking vouchers and boarding alerts

Production Workflows
Flight and train ticket PNR confirmation PDF on WhatsApp
Gate change, departure delay, and baggage carousel updates
Hotel check-in QR pass delivery directly to traveler's phone
Post-stay guest satisfaction ratings and repeat booking offers
Channel: Google RCS + WhatsAppSolutions
PROVEN SCALE AT PRODUCTION VELOCITY

Numbers that represent real reliability.

Not inflated marketing claims. These are live engineering thresholds monitored across our Mumbai datacenters every second.

ACTIVE SCALE
7,500+

Enterprise Clients

Serving high-growth startups, national banking institutions, retail chains, and hospital networks across 20+ distinct segments in India.

RELIABILITY SLA
99.98%

Delivery Success Rate

Direct Tier-1 telecom interconnects and zero-hop Meta Cloud API routing ensure messages bypass congested third-party aggregators.

TRANSMISSION SPEED
48ms

Median Edge Latency

In-memory message normalization and automated DLT template resolution executing within milliseconds from our Mumbai edge servers.

12,500+ DLT templates pre-indexed across BFSI, Healthcare, and E-commerce.
Read about DialText engineering
OFFICIAL META TECH PROVIDER ECOSYSTEM

Ready to scale messages that actually arrive?

Onboard your enterprise onto the WhatsApp Business Cloud API and direct DLT telecom routes in under 24 hours. Full compliance support included.

Direct Sales:FILL ME: Udyam Mobile
Enterprise Desk:FILL ME: Official Company Email